SERVPRO's Super Technology
Being a part of a franchise system is truly amazing (as if we don't mention the SERVPRO family enough). Through this system, we have specific resources and tools that help us be consistently follow the SERVPRO system.
Let's start with DryBook! We have a program called DryBook that our technicians use on the job site. Using DryBook on the job all of the paperwork, pictures, and information is captured electronically. This allows our technicians to not have to worry about paper and pen and this will update our office staff real time! This means that the minute that they hit save, our team at our office can pull up that customers file and make sure they have everything that they need to send to the insurance company.
We also have WorkCenter Office. This program helps us track our jobs and ensures that we know the exact duration of the job. In addition, WorkCenter Office maintains a historical point of reference for all jobs once they have been completed and sent to insurance companies for processing.
With the combination of these two programs, DryBook and WorkCenter Office, we can accurately tell a story for any insurance company!
SERVPRO of Cullman/Blount Counties is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened."
Our Trained Technicians
At SERVPRO of Cullman/Blount Counties, our technicians are IICRC certified. They receive training in water mitigation, fire restoration, mold remediation, and general cleaning. This training allows us to perform at the standards that our customers deserve.
The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is a certification and standard-setting non-profit organization for the inspection, cleaning, and restoration industries.
Our professionals study IICRC standards and best practices in water mitigation, fire restoration, mold remediation, and other cleaning and restoration courses.
INITIAL FRANCHISE TRAINING
SERVPRO Corporate Training Facility provides new franchise owners training in water mitigation, fire restoration, mold remediation, and other cleaning trainings.
SERVPRO offers a plethora of web-based training. Technicians and the office staff have access to learn and test their knowledge of industry standards and professional quality. These courses often are video presentations that challenge our technicians to be the best they can be for our customers.
Turkey Day is Almost Here
Thanksgiving is right around the corner and it is that time of the year again when family and friends come together for a delicious meal.. There are several ways to cook a turkey, but a favorite among some is deep fried. Unfortunately, we have all seen the videos that end in a fiery ball of poultry. If you plan on deep frying a turkey this year, follow these tips to keep you and your family safe!
- Thaw and Dry turkey completely before cooking.
- Thaw the turkey in the refrigerator approximately 24 hours for every 5 pounds, according to The National Turkey Federation
- Ice or water that mixes can cause flare-ups
- Fryer Setup
- Use fryer OUTDOORS and away from decks, garages, homes, and other structures.
- Keep children and pets away from the fryer.
- Use on a flat surface to avoid accidental tipping. Make sure the tank and burner are at least 2+ feet apart.
- Measure the Oil
- Avoid overfilling by reading the manufacturer’s instructions.
- Be Prepared
- Use oven mitts to protect hands and/or arms.
- Safety goggles to protect eyes
- Have a grease-rated fire extinguisher nearby and ready.
- Finishing Act
- Remove pot from the burner and place on a level surface.
- Allow oil to cool overnight before disposing of oil in a sealed container.
Most importantly, NEVER LEAVE FRYERS UNATTENDED!! Please be careful this holiday season and share these tips with your friends and family that enjoy fried turkey.
The First Freeze is Here
The first freeze of the year is well on its way! With the threat of freezing temperatures this week, there are many things that need to be taken care of to keep your home safe. When temperatures dip well below freezing, the risk of your pipes freezing and bursting skyrockets. Burst pipes are one of the most common causes of property damage during the cold weather season, and can easily cause thousands of dollars worth in damage. The places in your home that are at the highest risk would be in the unheated interior spaces. These spaces include basements, attics, and garages. On the other hand, even the pipes running through cabinets or exterior walls can also freeze. Thankfully, there are some simple things you can do to keep your water running and your house dry.
- Keep Garage Doors Closed
- Open kitchen and bathroom cabinet doors to allow warmer air to circulate through
- Let cold water drip from faucet
- Keep thermostat set at the same temperature during the day and night
- If you plan to be away, leave heat on, no lower than 55 degrees
- For long term, add insulation to attics, basements, and crawl spaces
We Do Bio-hazard Clean Up
A biohazard is a risk to human health or the environment arising from biological work, especially from microorganisms. Blood, body fluids, and other biohazards can endanger anyone that comes in contact with them. There are some trace amounts that are so small, and cannot be seen by the human eye, and those can pose serious health risks. It is very important to make sure that you are using the correct kind of safety equipment to clean biohazards, and to ensure that you are using the proper chemicals to clean the areas.
Our team is a professional crew that can handle the situation quickly, respectfully, and correctly to leave the affected area without a trace of contamination.
SERVPRO of Cullman/Blount Counties is always here to help during any type of disaster.
Dealing with a crime, trauma, or death, is incredibly difficult, but rest assured that you can trust SERVPRO of Cullman/Blount Counties for courtesy, empathy, and quality clean up and restoration. We are safety minded and are ready to do our part in restoring your space and peace of mind. If a traumatic event has occurred on your property, do not hesitate to call SERVPRO of Cullman/Blount Counties today.
It's Fire Season
November not only kicks off the Holiday season, but it also kicks off “fire season”. From board up to clean up, demo to reconstruction, SERVPRO of Cullman/Blount Counties can handle all aspects of fire loss recovery.
The main reason for fire losses this season is due to all of the holiday cooking that goes on. There are so many holiday parties and family get togethers coming up that require a great deal of cooking. It is important to keep an eye on ovens, and stove tops to make sure that food does not burn and then cause a fire in your house. Another reason for fires this season is due to space heaters. The weather is finally cooling down, and we start using space heaters as a way to keep warm. The reason these cause fires is because sometimes users do not leave enough space between the heaters and fabrics such as curtains or blankets.
If you do happen to have fire damage, do not hesitate to give SERVPRO of Cullman/Blount Counties a call to start the restoration process!
Fall Can Bring Weather Issues
Fall is a wonderful time of the year. The leaves are starting to change, the kids are back in school, there’s football to watch, pumpkins to carve, and wonderful weather to enjoy! The lower humidity, fewer bugs, and better sleeping temperatures..what’s not to love? There are a few weather concerns to keep in mind during this season, though.
Never drive through flood waters! Fall can sometimes bring rainy weather, with heavy rainfall, which is a common occurrence as the later fall months are still part of hurricane season. If you encounter fast moving water or a flood roadway, make sure you turn around and don’t drown!
Leaves sure are pretty this time of year, but they can pose hazards for some drivers. Fallen leaves can gather on roadways, and when they become wet, they can cause very slick conditions. If you add freezing temperatures to the mix, your car will have zero tracking. Leaves can also cover important road markings and deep potholes.
Fall is Here!
As the air starts to turn cooler, and the leaves start dropping from the trees, it is important to keep a few fall safety tips in the back of your head. With the proper precautions and safety awareness, you and your family can enjoy that crisp autumn air that comes with this lovely season.
Fire Safety Tips
- Service your furnace
- Use fireplaces safely
- Use caution with space heaters
- Reconsider leaf burning
- Use caution when burning candles
- Change smoke alarm batteries
Driving Safety Tips
- Be aware of poor visibility
- Watch for children
- Slow down on wet pavement
- Be prepared for bright sunlight
- Watch out for ice
Home Maintenance Tips
- Look up before trimming trees
- Use caution on ladders
- Clean up fallen leaves
Enjoy the beauty of this season! There are so many great things to do and see during the fall. By keeping these tips in mind, you and your family will be able to enjoy all the fun that surrounds this season!
Where It All Began...
The Log Cabin of our dreams with our 3 children. (Jordan, Heather, & Jake)
Proverbs 3:5-6 “Trust in the Lord with all your heart. Lean not on your own understanding, in all your ways acknowledge Him and He will direct your path.”
When Greg and I were certain we were going to buy a SERVPRO franchise, we began praying. “Where do You want us to buy, Lord?”. We visited a few areas, but knew they weren’t “right”. David Wilson, our trainer, friend, and mentor, told us to look at Cullman. So one day, Jake, our youngest son, and I took a day trip to visit Cullman. We were equipped with our cassette recorder. Jake (11 years old) was in charge of running that. As we took the exit at Good Hope, and began traveling towards Cullman, I would point out things in the town to Jake, and he would record it. I remember distinctly as we came down Highway 31 saying “they have a Taco Bell and a Blockbuster video!”. Oh how things have changed in twenty years. The other thing I remember saying is, “this town is very clean.” I noticed the roadways had no litter beside them, and that impressed me. All I can say was that my Spirit was at rest here. There was peace. So, Greg, the kids, and I drove up on a Sunday afternoon. We drove all over the town, and even bought a newspaper to see if there were any houses for rent. In the want ads, we found, “Log house for rent: 4 BR, 2 ½ baths”. It sounded perfect. When we decided to sell our house to buy this business, we knew we would not have enough money to buy another house. I began to pray. It is hard for a woman to give up her home where she has settled her family. I prayed that God would give us a log cabin in the woods, that we could live in the country- which is something I have always wanted to do. When I read those words “log house”, I thought, “is this it?”. Not sure, I asked Greg if we could go look at it. He agreed and we called, the Hudsons, and they said they would meet us to look at it. We drove out Highway 278 passing the most beautiful farmland. We turned at ‘The Pig’, and drove past more farms. We turned again, onto a gravel drive with a split rail fence surrounding the log home. The yard was full of maple trees- my favorite! In the back was a big, red barn; so picturesque to me. We drove up to the house, and I told Greg,”this is what I have been praying for”. He said, “do not tell them that, they will charge us double.”. We stepped into the house, the front had old mill stones as steps. It even had 70’s shag gold carpet- but it was clean. There was also a front porch swing! There were three bedrooms upstairs, a full basement with a partially closed in bedroom. All of our children would have their own bedroom, which is something I also prayed for. There was even room in the basement for an office. The barn would hold our equipment, which at the time was 3 dehus and 12 airmovers, and our cleaning chemicals and supplies. It was perfect. We also would use the barn for our first “moveout”. There was one problem- it was February. We had not finalized anything yet. It would be at least June before we could move, which would be the end of the school year. We told the Hudsons our dilemma, and they said, “we would love for you to have it, but can’t hold it because we need to rent it out ASAP”. There was nothing we could do, but God could! I prayed somehow that house would not rent! In May, I called Mrs. Hudson to ask if the house was still available, and she said yes! I asked if she could hold it, and she said she would as long as we could send her the first month’s rent. PTL! Our next obstacle was that we had to sell our house. We had a bathroom that needed some work, so we tiled, put up wallpaper, and even installed a new tub. The azaleas I had planted in the backyard were in full bloom. It was beautiful. We put the house on the market, and our realtor went out of town for a week. I told Greg, “I hope you’re ready because this house is going to sell fast!”. The house showed every day, multiple times. The realtor called us and said, “you have two offers, and one is for OVER asking price!”. When God moves, He moves big. The house sold, and we packed our things to head to Cullman. It was night time when Jake and I got in the van. He was crying. He was leaving behind all his friends and teammates that he had known since he was four years old. I started crying, too. We drove in silence for a long time. I told him, “God will bring new friends into your life.” Little did I know, what a change our lives were about to make- his and mine. I had been homeschooling him since he was four years old. Now, I would be working full time, and he would start school. I would be working very long hours, and we would be apart more than we ever have been in his lifetime, and my other two children’s, too. The older ones were eager to start something new, but Jake wasn’t quite as eager, and neither was I. Even now, it makes me cry thinking about the time I lost with my children, especially Jake, as he was only eleven. I know God led us, so He had a purpose in all of that.
Building a business is not easy. Sometimes you wonder is it really worth it? I can always go back to when we made the decision to start. I know God led us to this, and it is all in His hands. This business has and always will belong to Him- we are only stewards of it. Never, in all my imagination would I dream we would own not one, but three franchises, and employ thirty people. Our oldest son owns his own two franchises. All of our children have worked in this business Our son-in-law works in the business, too. Greg’s mother was our office manager for over five years, and our sister-in-law has worked with us for over fourteen years. God has used this business to meet the needs not only of our customers, but our physical family, and our business family. I thank God for allowing us this privilege. It has not been easy these past twenty years, but oh how our faith has grown!
We Get Odors Out
Fire, smoke, and soot damages can cause unpleasant and permanent issues if they are not properly addressed.
As various materials start to burn, the smoke that is produced can travel through the building and leave odors, residues, and deposits on surfaces in many of the hard to reach places. Unless fast, professional action is taken, these odors, residues, and deposits can cause permanent damage to items and contents and can result in periodically resurfacing those odors. Unfortunately, these types of damages are often made a little bit more severe when unprepared property owners attempt to perform the cleanup by themselves.
All of your restorable items in affected areas will be professionally cleaned and deodorized to preloss condition. All of this includes furniture, curtains and other draperies, upholstery, electronic, art, flooring, walls, ceilings, HVAC air ducts, and so much more. We at SERVPRO of Cullman/Blount Counties do not simply cover up the lingering odors with a nice fragrance, we seek out the odors and get rid of them completely.