Recent Posts

Do You Know How to File a Claim?

12/30/2019 (Permalink)

No matter the source, water in your Cullman/Blount County, home can cause quite a bit of costly damage. Because of this, it is important to start filing your insurance claim as quickly as possible. This will allow you to finish the process and receive the financial assistance you need sooner. Use the following steps to get through the situation smoothly.

1. Contact Your Insurance Agent

The first thing that you should do is to call your insurance company so that they can begin filing your claim right away. In some cases, waiting too long to contact the company can affect your insurance claim or cause it to be denied, so don’t hesitate to do this.

2. Document the Damage

While an insurance adjuster will come to look at your home, you don’t need to wait for them to arrive. Begin taking pictures of damaged areas of the building as well as affected belongings. You may want to make a list as well. The adjuster can use these as proof of damage.

3. Start Cleanup and Mitigation

Even if it is from a clean source like a pipe burst, the longer water sits in your home, the more damage it can cause. In order to reduce the cost and time of repairs, you can start removing water from the building so that it can begin to dry. Set aside damaged items as well.

4. Review Your Policy

Because all policies are not exactly the same, it is important to know what is covered in yours. Some causes of damage, such as a flood, may not be included. Look over the details so that you know what to expect and what is expected of you during the claims process.

5. Prepare Necessary Forms

Once the insurance company has sent you the required forms, you should fill them out as soon as possible. This way, they will have everything they need to finish filing your claim.
If your home has been damaged, a cleanup and restoration company can return it to its previous condition. Filing your insurance claim quickly can help you cover the costs.

The #1 Reason for a Fire in Your Home

12/30/2019 (Permalink)

Numbers and statistics can offer insights into a variety of topics. Every home fire helps fire departments and government officials learn new and better ways to prepare homeowners to prevent the next fire. It's a big job and affects a lot of people. More than 4300 hundred fires each day in the country need the assistance of a fire department. How do all of these fires get started and what are the most likely causes? By analyzing the available data, groups such as the National Fire Protection Association hope to learn about trends and educate the public to increase fire safety.

Top Fire Causes

The number one cause of fires in the nation were from people leaving equipment unattended, such as a space heater or a stove. It is easy to see how a home fire could begin in Atlanta, GA, from a fireplace that no one is watching. One spark that shoots onto carpeting could quickly become a blaze that is too hot to handle. Other leading causes of fires including the following:

Electrical failures or malfunctions
Home grill fires
Intentional fires
Children playing with fire
Clothing machines and washing dryer fires
Lightning strike fires

Going by statistics alone, cooking is a dangerous activity and results in over 470 homes fires each day. Cooking fires increase around Thanksgiving and Christmas.

Best Fire Responses

When a fire happens, the residents of the home should seek safety first. If the fire is too big to put out, everyone should flee the home. The fire department should be called as quickly as possible. Not only will the fire crew be able to put out the fire, the crew can rescue any people or pets still in the home. One of the next steps is to begin fire cleaning by contacting a professional fire remediation team. This is the quickest way to recover from a home fire.

We are Fire Professionals

12/26/2019 (Permalink)

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO of Cullman/Blount Counties has the professionals that can help prevent fire damage from creating long-term problems. SERVPRO of Cullman/Blount Counties provide timely response with mitigation services ranging form fire, smoke and soot removal to contents claim inventory and document restoration. These services help ensure your property, belongings and memories are restored to preloss condition when possible.

The professionals at SERVPRO of Cullman/Blount Counties are available 24-hours a day, 365 days a year to help you regain control quickly.

SERVPRO of Cullman/Blount Counties is your go-to company for fire restoration in Cullman, Blount and any other surrounding communities.

Call us today at 256-736-2036 and we will be happy to help!

Is Your Business Ready for Whatever Happens?

12/26/2019 (Permalink)

Is your commercial property prepared? Prepared for flood damage? Prepared for earthquakes? Prepared for tornadoes? Prepared for emergencies? Prepared for whatever it throws its way? Prepared, period? We can help make sure your company is prepared at all times with our effective Emergency Ready Profile (ERP)

What is an ERP? It’s a tool for property managers and owners -- both residential and commercial. It allows for the creation of an Emergency READY Profile. By developing a SERVPRO® Emergency READY Profile for your home or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation. Furthermore, it can help minimize how water and fire damage can affect your residential or commercial space. With this plan in place, it can help ensure your business is prepared for National Preparedness Month and every other month before and after that; it helps keep you prepared year-round. With just a click on a button, you can get our FREE app.  

Throughout the years, SERVPRO® has implemented tens of thousands of ERPs at commercial properties. We’ve had personnel from those businesses reach out to us to inform us how handy it is and how thankful they are for it. We’ll be happy to implement yours for you. We’ll come out to your business and set it up for FREE. Our ERP has helped businesses save hundreds, even thousands of dollars, because having this plan in place has helped prevent damage or further damage that could have resulted from water damage and/or fire damage. 

According to, they encourage you to “take time to learn lifesaving skills − such as CPR and first aid, check your insurance policies and coverage for the hazards you may face, such as floods, earthquakes, and tornadoes. Make sure to consider the costs associated with disasters and save for an emergency. Also, know how to take practical safety steps like shutting off water and gas.”

Is your commercial property prepared? Don’t wait around for a disaster to happen and hope your company is prepared. The time is now to do it. It’s better to be safe than sorry. The marketing team at SERVPRO of Cullman/Blount Counties can help ensure your business is well-prepared. 

Holiday Lights are Pretty and Bright

12/17/2019 (Permalink)

The bright twinkling lights are some of the best things about the Christmas season. There are many things to keep in mind to keep you and your family safe this holiday season. 

Lights and Trees:

  • Check all sets of lights for any signs of damage
  • Do not let bulbs rest on tree needs and branches
  • Unplug the lights before leaving your home or going to bed
  • Buy LED lights
  • Keep children and pets away from lights and small pieces that could be ingested
  • If using a real tree, make sure you keep it hydrated

Cords and Outlets:

  • Do not overload outlets or extension cords
  • Never place cords under rugs, doors, or through windows
  • Keep cords out and away from water and metal objects

If the unfortunate happens, and you experience a fire, do not hesitate to call SERVPRO of Cullman/Blount Counties. We will be able to bring the holly jolly back into your home!

SERVPRO's Super Technology

12/2/2019 (Permalink)

Being a part of a franchise system is truly amazing (as if we don't mention the SERVPRO family enough). Through this system, we have specific resources and tools that help us be consistently follow the SERVPRO system.

Let's start with DryBook! We have a program called DryBook that our technicians use on the job site. Using DryBook on the job all of the paperwork, pictures, and information is captured electronically. This allows our technicians to not have to worry about paper and pen and this will update our office staff real time! This means that the minute that they hit save, our team at our office can pull up that customers file and make sure they have everything that they need to send to the insurance company.

We also have WorkCenter Office. This program helps us track our jobs and ensures that we know the exact duration of the job. In addition, WorkCenter Office maintains a historical point of reference for all jobs once they have been completed and sent to insurance companies for processing.

With the combination of these two programs, DryBook and WorkCenter Office, we can accurately tell a story for any insurance company!

SERVPRO of Cullman/Blount Counties is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." 

Our Trained Technicians

11/26/2019 (Permalink)

At SERVPRO of Cullman/Blount Counties, our technicians are IICRC certified. They receive training in water mitigation, fire restoration, mold remediation, and general cleaning. This training allows us to perform at the standards that our customers deserve. 

The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is a certification and standard-setting non-profit organization for the inspection, cleaning, and restoration industries. 

Our professionals study IICRC standards and best practices in water mitigation, fire restoration, mold remediation, and other cleaning and restoration courses. 


SERVPRO Corporate Training Facility provides new franchise owners training in water mitigation, fire restoration, mold remediation, and other cleaning trainings. 


SERVPRO offers a plethora of web-based training. Technicians and the office staff have access to learn and test their knowledge of industry standards and professional quality. These courses often are video presentations that challenge our technicians to be the best they can be for our customers.

Turkey Day is Almost Here

11/18/2019 (Permalink)

Thanksgiving is right around the corner and it is that time of the year again when family and friends come together for a delicious meal.. There are several ways to cook a turkey, but a favorite among some is deep fried. Unfortunately, we have all seen the videos that end in a fiery ball of poultry. If you plan on deep frying a turkey this year, follow these tips to keep you and your family safe! 

  • Thaw and Dry turkey completely before cooking.
    • Thaw the turkey in the refrigerator approximately 24 hours for every 5 pounds, according to The National Turkey Federation 
    • Ice or water that mixes can cause flare-ups
  • Fryer Setup
    • Use fryer OUTDOORS and away from decks, garages, homes, and other structures.
    • Keep children and pets away from the fryer. 
    • Use on a flat surface to avoid accidental tipping. Make sure the tank and burner are at least 2+ feet apart.
  • Measure the Oil
    • Avoid overfilling by reading the manufacturer’s instructions. 
  • Be Prepared 
    • Use oven mitts to protect hands and/or arms.
    • Safety goggles to protect eyes
    • Have a grease-rated fire extinguisher nearby and ready.
  • Finishing Act
    • Remove pot from the burner and place on a level surface.
    • Allow oil to cool overnight before disposing of oil in a sealed container.

Most importantly, NEVER LEAVE FRYERS UNATTENDED!! Please be careful this holiday season and share these tips with your friends and family that enjoy fried turkey.

The First Freeze is Here

11/11/2019 (Permalink)

The first freeze of the year is well on its way! With the threat of freezing temperatures this week, there are many things that need to be taken care of to keep your home safe. When temperatures dip well below freezing, the risk of your pipes freezing and bursting skyrockets. Burst pipes are one of the most common causes of property damage during the cold weather season, and can easily cause thousands of dollars worth in damage. The places in your home that are at the highest risk would be in the unheated interior spaces. These spaces include basements, attics, and garages. On the other hand, even the pipes running through cabinets or exterior walls can also freeze. Thankfully, there are some simple things you can do to keep your water running and your house dry. 

  • Keep Garage Doors Closed
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate through
  • Let cold water drip from faucet
  • Keep thermostat set at the same temperature during the day and night
  • If you plan to be away, leave heat on, no lower than 55 degrees
  • For long term, add insulation to attics, basements, and crawl spaces

We Do Bio-hazard Clean Up

11/4/2019 (Permalink)

A biohazard is a risk to human health or the environment arising from biological work, especially from microorganisms. Blood, body fluids, and other biohazards can endanger anyone that comes in contact with them. There are some trace amounts that are so small, and cannot be seen by the human eye, and those can pose serious health risks. It is very important to make sure that you are using the correct kind of safety equipment to clean biohazards, and to ensure that you are using the proper chemicals to clean the areas. 

Our team is a professional crew that can handle the situation quickly, respectfully, and correctly to leave the affected area without a trace of contamination. 

SERVPRO of Cullman/Blount Counties is always here to help during any type of disaster.

Dealing with a crime, trauma, or death, is incredibly difficult, but rest assured that you can trust SERVPRO of Cullman/Blount Counties for courtesy, empathy, and quality clean up and restoration. We are safety minded and are ready to do our part in restoring your space and peace of mind. If a traumatic event has occurred on your property, do not hesitate to call SERVPRO of Cullman/Blount Counties today.